Tracking information isn't always real-time. Shipping providers might delay updating the tracking locations by several days. Rest assured, your package is still on its way to you and probably further along than it looks.
Upon completing your order you will receive an email confirming this. Once your order has shipped (usually after the 2-3 day processing time), you'll get a second email with a link to the tracking number.
Please check your junk email folder if it has not gone to your main inbox.
If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please order again with a Paypal account. If you do not have Paypal, you can easily sign up on the checkout page.
Returns are accepted as long as they do not exceed 14 days of the buyer receiving the item. However, all returns made should be in perfect condition and the return postage be paid by the returner. Proof of postage should then be emailed to us as proof of delivery.
Information you give us is stored securely using high-level SSL encryption technology - the most advanced security software currently available for online transactions.Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process.
Modern Kings uses Shopify's servers which are protected by secure firewalls—communication management computers specially designed to keep information secure and inaccessible by other Internet users. You're absolutely safe while you shop at Modern Kings.
Modern Kings takes great pride in offering a safe and secure online shopping experience. We understand that the safety of your personal information is extremely important to you.